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provide client support and technical issue resolution via e-mail, phone and other electronic medium.
configuration of client's equipment to connect to the internet via modem/dsl router (dialup/dsl customers only).
configure software to connect to internet application servers.
provide training to clients in the use of system and applications as related to internet.
obtain general understanding of os and application operations related to company offered services.
identify and correct or advise, on operational issues in client computer systems.
perform light lifting 25lbs.
perform creation of new accounts using company provide software tools.
Status:Close
Job sub category: Jobs in Cairo, Nasr City - Egypt
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job description: it technical support engineer
job type: full time.
job requirements:
candidate will be responsible of help desk support to all users in the company – maintenance of hardware environment – small network tasks.
job responsibilities:
1. responsible of clients pc’s troubleshoots.
2. installing operating systems and programs on clients pc’s.
3. helping training users to deal with some programs.
4. installing network cabling and switches.
5. troubleshoot any pc hardware issue.
6. search and handle all software related to clients
7. communication skills
8. act as assistant in backup process.
9. provide the maintenance manager with all it related reports.
Status:Close
Job sub category: Jobs in Cairo, El Mohandseen - Egypt
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you will be responsible for dealing with our customers in:
- software installation
- it issues
- data base issues
- aria product support
- fluency in english is a must
- excellent communication skills
- working hours will be from 3:30pm to 12:00am
Status:Open
Job sub category: Jobs in Giza, Dokki - Egypt
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•provide technical assistance to computer system users.
•answer questions or resolve computer problems for employees, via telephone or from remote location.
•may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Status:Close
Job sub category: Jobs in Cairo, Maadi - Egypt
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