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JOB TITLE
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ACCOUNTS RECEIVABLE SUPERVISOR
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JOB POSITION
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SUPERVISOR, ACCOUNTS RECEIVABLE
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OTHER JOB TITLES FOR ACCOUNTS RECEIVABLE SUPERVISOR
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BILLING SUPERVISOR
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JOB INDUSTRIES
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UTILITIES; WATERWORKS
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JOB DESCRIPTION (DUTIES, RESPONSABILITIES AND TASKS)
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- Performs other duties described under Supervisor (clerical) Master Title. .
- Confers with employees of other departments to trace payments on bills under investigation by collection department and to give information pertaining to accuracy of charges on customer's bills.
- Traces source and corrects customer accounts for errors in billing rates, misapplied credits, or identifying information, such as name and address received from customer.
- Prepares corrected bills to reconcile errors in meter readings, using calculator.
- Reviews and corrects customer accounts to determine amounts over or under paid as result of irregular connection (meter tampering) investigations.
- Confers with subordinates to resolve procedural problems in tracing sources of error.
- Interprets work procedures for subordinates.
- Supervises and coordinates activities of workers engaged in tracing sources of error and correcting billing records for gas, electric-power, and water supply customers, and in processing records for advance or final billings.
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